This is one of the most common issues faced by Epson L-series users. Don't panic—your printer isn't dead yet. In most cases, this is simply a error.

Open the scanner unit (the top lid that lifts up). Look underneath the print head’s parking area. You will likely see a black spongy pad. If it looks soaked and wet, do not proceed yet.

Since the waste ink pads are likely near full capacity:

: Disable Windows Defender or any active antivirus software, as they often flag these technical utilities as false positives. Software Selection Adjustment Program.exe for the L382 model. Connection : Connect your printer via ; Wi-Fi resets are often unstable for this process. and choose "L382" and your specific USB port. Particular Adjustment Mode Navigate to Waste ink pad counter Check the boxes for Main pad counter (and "Platen pad counter" if available). to see the current percentage. If it's 100%, click Initialize

: Manually clean or replace the waste ink sponges located at the back of the printer. External Tank