As organizations upgrade to Windows 10 or Windows 11 (64-bit), they often encounter driver issues. A common error is trying to scan from a 64-bit application (like modern Adobe Acrobat Pro) using a 32-bit TWAIN driver; this will fail.
If you own a modern ScanSnap (iSeries or IX series), you will likely use the proprietary ScanSnap Manager or WIA, not the legacy TWAIN 32 driver. Always check your scanner's specification sheet. fujitsu twain 32 scanner driver