The error "the hardware information does not match with your dongle" typically occurs in and similar versions when the software's license registration does not align with the unique Hardware ID (UID) of your computer . This usually happens after a hardware change, an OS update, or an improper installation of the dongle emulator. Core Causes
Most Autodata dongles rely on or HASP drivers. If these drivers are glitchy, the hardware info won't match. Go to the Control Panel > Programs and Features . Look for "Sentinel Runtime" or "HASP Driver." Uninstall the existing driver. The error "the hardware information does not match
Only attempt this if you are comfortable with Regedit. If these drivers are glitchy, the hardware info won't match
This guide will walk you through why this happens and the steps you can take to get back to work. Why Does This Error Occur? Only attempt this if you are comfortable with Regedit